Website Support Services

The internet is constantly evolving. New security vulnerabilities and exploits are surfacing every single day. To keep your website competitive, and therefore your business competitive, your site must consistently be monitored, protected against security threats, and properly maintained. Just like your vehicle needs regular routine maintenance, so does your website. Not adhering to these best practices could damage your business and reputation on many different levels, costing you a lot of time and money as a result of identity theft, loss of business, negative search ranking and trust authority by Google to name just a few.

Your website is an investment. Protect it.

All software is vulnerable and without the proper security and maintenance measures in place, the likelihood that your website will be attacked or hacked increases significantly. This is because everyday hackers figure out new ways of getting into or overtaking your website through software exploits such as script injections. Be vigilant by taking the proper security measures.

I can just do it myself, right?

Staying current on the ever-evolving technology and trends pertaining to website security, maintenance, and upkeep is a full-time commitment and the steps involved are as much a perpetual and tedious process. As a business owner, your time is worth something and could be much better spent on scaling your business, building relationships, and spending time with your family.

Enter MediaStorm’s Client Care Plans

For ten years now, we’ve been helping other businesses succeed by creating and maintaining their internet presence for them. We have the experience and knowledge on what goes into a website so it’s performing the duties your business thrives on. Ensure your website is open for business by getting on board one of our Client Care Plans today.

What features are included in your Client Care Plans?

We’re so happy you asked! Even our beginning Client Care Plan has TONS of value packed into it! (see how each of our Plans compare below) Included in every plan is:

Managed Hosting

Your site is hosted on our extremely fast and reliable servers at SiteGround, one of the highest-rated hosting providers in the WordPress space. We take care of all of the hosting maintenance for you and we work on your behalf to solve any issues that may arise.

Maintenance

We will look after your website’s maintenance tasks for you, e.g., hosting/server issues, software updates, and small content changes to ensure your website is current and running like a well-oiled machine!

3 Prong Backups

Acquire peace of mind knowing your website is being routinely backed up securely on-site and in the cloud. Never worry about the ‘what-ifs’ of your website again. We manage a 3-prong backup system, which comes highly recommended by security experts.

Security

We implement the latest in security measures and take every precaution in keeping your site safe and secure against hackers and known threats. It’s never 100% fail-proof, but in the event your site was compromised, MediaStorm would fully restore it from one of our most recent backups. Don’t let your site fall victim to hackers. Get on one of our Client Care Plans today.

Ready to start saving time (and money)?

MediaStorm takes care of your website, allowing you to focus on what’s important. With Care Plans starting from just $77 a month, our expert team has everything covered so you can relax and focus on the things that will grow your business.

Cancel Anytime. No Long Term Contract.*

Consider the Following:

Sure, you could hire a web person to sit in your business and pay them $35,000 a year to start, or even possibly outsource it for around $18,000 a year, or you could attain complete peace of mind for your business’s online presence starting at less than $80 per month.

24/7 Security Monitoring

Insecure sites are everywhere and hackers know this. This is why they work tirelessly to find weakly protected sites and overtake them for financial gain. However, when you’re on one of our Client Care Plans, your website is constantly monitored for signs of any potential malware or suspicious activity and the appropriate actions are taken. Rest assured, hackers will grow weary of trying to infiltrate your site and they’ll move on.

Offsite Cloud Backups

Having backups of your data can spell the difference between a few hours of downtime, or completely losing all of your hard work. Your data is vital, which is why we go through the extensive effort of making offsite backups that are securely stored in the cloud using Dropbox. We ensure your data is safe and accessible to you when you need it most.

Video Tutorials

Provided with our Client Care Plans are video tutorials to guide you through the basics of using your site, integrated into your website. These how-to videos explain creating and updating content on your site, uploading and changing images, and much more. The videos are always up to date so you'll have the latest training right at your fingertips.

Software and Security Maintenance

Updating the WordPress core, plugins, and themes are critical steps in keeping your site secure and stable. Unfortunately, updating these files can also sometimes break your site. Let us handle the headaches so you can get on with your business.

Updating Content

Your time in your business is precious and better served to focus on things of more importance. Take advantage of our 30 Minute and 60 Minute support by emailing us your content changes (photos and text) and we’ll get it knocked out, typically within 24-48 hours.

Client Care Plans With Peace of Mind. Cancel Anytime.*

Get Started Today.